Is my data safe on Dr Ateet Sharma App?

Dr Ateet Sharma App is secure. Your data is protected from hackers and attackers both while in transit and while stored on our servers and databases.

Is my data safe on Dr Ateet Sharma App?

At your scheduled appointment time, the doctor will call you on Dr Ateet Sharma App. Please ensure that you are in a quiet place with a stable Internet connection at the appointed time and that you are signed in to either the Dr Ateet Sharma App app or website. If you are on a laptop or desktop computer, you will need a compatible webcam and microphone to participate in the call.

What is the minimum bandwidth required for Dr Ateet Sharma App video calls?

Video quality on Dr Ateet Sharma App dynamically adjusts based on the strength of your network connectivity. The faster and more stable your broadband connection is, the better the video quality will be. If your bandwidth is too low, video may be choppy, audio may have artifacts, and the connection could be dropped. We recommend a minimum dedicated 350 kbps to maintain a stable video connection.

What should I do if the video call quality is bad and I cannot see and/or hear the doctor?

Dr Ateet Sharma App requires a stable and fast Internet connection for video calls, similar to Skype or FaceTime. If you are on a mobile device connected to a 3G or 4G/LTE network, make sure you are getting good coverage. You can try asking the doctor to call you again. If you still have problems with the video call, please contact us as soon as possible at ateetsharma72@rediffmail.com

If you have more questions or need help, please contact us at ateetsharma72@rediffmail.com